Articles
Userfeel
Userfeel is a web tool for running remote unmoderated usability tests. I ghostwrite regular blog content on usability testing, based on my own UX expertise.

Editing
Wordvice
I provide editing services both independently and through Wordvice, an editing and proofreading company for Asian markets.
I cover a range of document types, from websites to dissertations, and have worked with subjects including Human-Computer Interaction, economics, engineering, and business.
Here are a few of the reviews I've received through Wordvice:
I want to thank you for once again taking this much time and energy to not only focus on the proofreading and ensuring good style and precise vocabulary in a paper, but also for leaving substantive comments that will undoubtedly help the author understand your revisions. Please continue to edit with this much care and consistency. Thank you!
— a reviewer

Your edits certainly help in improving this paper’s natural flow of communication and scientific language. Your expertise is evident in these revisions. In addition, your comments are numerous and diverse in their explanatory purpose and approach, showing that you are engaged in what is being conveyed in this paper. Excellent! Thank you and please keep up this level of work!
— a reviewer

Maureen helped me a lot from grammar to wording. Totally worth it. Great experience!
— a customer
Pilot.co
I proofread monthly newsletters and occasional blog posts for tech start-up Pilot.co from 2016-2018.
Academic publications
International Journal of Creative Interfaces and Computer Graphics  |  2018
This article investigates tactile interaction on smartphones with adults aged 65 or older who were considered to have a novice level of skill with technology. Two experiments with two different groups of 40 Portuguese adults adds empirical evidence to the field and shows that older adult performance for tapping is best toward the center, right edge, and bottom right corner of the smartphone display. Results also show that a participant's performance of horizontal swipes is better with targets toward the bottom half of the display, while participant's performance of vertical swipes is better with targets toward the right half of the display. This article contributes to the body of research on the design of user interfaces for smartphones and mobile applications targeted at older adults, as well as providing practical information for designers and practitioners developing products that are more universally accessible.

Foundations of Augmented Cognition  |  2013
Falls are dangerous, and unfortunately common for older adults. Dance! Don’t Fall is a game that assesses the quality of the user’s locomotion based on data from the accelerometer of a smartphone. By providing a form of exercise, the game may actually reduce fall risk as well as monitoring it. In this paper, we document the development of the prototype and a usability study with ten seniors that suggested the game is well suited to its primary users.

Studies in Health Technology and Informatics  |  2012
Falling is a serious danger to older adults that is usually only addressed after a person has fallen, when doctors administer clinical tests to determine the patient's risk of falling again. Having the technological capability of performing fall risk assessment tests with a smartphone, the authors set out to design a mobile application that would enable users to monitor their risk themselves and consequently prevent falls from occurring. The authors conducted a literature review and two observation sessions before beginning the iterative design process that resulted in the Dance! Don't Fall (DDF) game, a mobile application that enables users to both monitor their fall risk and actively reduce it through fun and easy exercise.

Proceedings of the 14th International ACM SIGACCESS Conference  |  2012
While guidelines for designing websites and iTV applications for older adults exist, no previous work has suggested how to best design TV user interfaces (UIs) that are accessible to older adults. Building upon pertinent guidelines from related areas, this paper presents thirteen recommendations for designing UIs for TV applications for older adults. These recommendations are the result of iterative design, testing, and development of a TV-based health system for older adults that aims to provide a holistic solution to improve quality of life for older adults with chronic conditions by fostering their autonomy and reducing hospitalization costs. The authors' work and experience shows that widely known UI design guidelines unsurprisingly apply to the design of TV-based applications for older adults, but acquire a crucial importance in this context.

Library Collections, Acquisitions, and Technical Services  |  2010
Identifying and evaluating the oldest published content held by the library using a set of transfer criteria provided a means to systematically evaluate and, if necessary, move rare or unusual content into a more secure location. The process enabled us to correct cataloging errors, identify and address items with condition issues, be familiar with the library's unique holdings and finally, to identify and add content distinctly associated with EMU's history to the University Archives and Special Collections.
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